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What OCI Concierge Helps You Do

OCI Concierge has been created to support Global Indians—NRIs, OCIs, and those living outside India—who want to stay meaningfully connected to India, even from afar.

At its core, OCI Concierge helps you create joy, celebrate relationships, and be present for important moments in India, without the stress of managing everything remotely.

 

We help you:

 

  • Curate thoughtful gifting in India for birthdays, festivals, anniversaries, and special milestones—handled with care, taste, and timely delivery

  • Get hands-on support with wedding shopping and preparations, from coordinating purchases to managing on-ground follow-ups, even when you’re miles away

  • Create memorable experiences for your parents, elders, and relatives, whether it’s organizing celebrations, special days, or meaningful personal moments

  • Arrange in-country travel to beautiful destinations across India, thoughtfully planned and personally managed for comfort, safety, and ease

As your needs grow, OCI Concierge also supports you with the practical aspects of staying connected to India:

  • Shipping products from India to you overseas, including personal items, special purchases, and larger shipments or containers

  • Property management and inspections, providing visibility, reporting, and peace of mind while you are abroad

  • Paralegal and administrative coordination, handled carefully, discreetly, and transparently

  • Local payments, follow-ups, and on-ground coordination, without the hassle of time zones, intermediaries, or repeated explanations

 

OCI Concierge gives you one trusted point of coordination in India, so you can focus on your life overseas—confident that both the joyful moments and essential responsibilities in India are being handled reliably.

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What We Do

OCI Concierge offers a wide range of services that cover administrative, documentation, coordination, and lifestyle-related requirements in India. These include, but are not limited to:

  • Administrative and paralegal process coordination

  • Property management and real estate-related support

  • Elder care coordination and caregiver arrangements

  • Visitor welcome and local support in India

  • Gifting, wellness deliveries, and special occasion coordination

  • Shopping from India and international shipping

  • Large-item shipping and household goods movement

  • Payment coordination for local services and vendors

  • India-based wedding and family event support

Rather than providing these services directly, OCI Concierge works by coordinating with relevant third-party service providers, vendors, and professionals based on the client’s requirements.

How We Work

OCI Concierge operates on a membership-based model.

Once a client becomes a member, they are assigned a dedicated Account Manager who acts as their single point of contact. The Account Manager:

  • Understands the member’s requirement

  • Coordinates with appropriate service providers or vendors

  • Oversees the process and follow-ups

  • Shares updates and confirmations

  • Continues support on an as-and-when-needed basis

Each request is handled individually, based on its nature, location, and complexity.

Our Service Model

OCI Concierge follows a cost-plus service fee model.

  • The actual cost charged by vendors, service providers, or government bodies is communicated clearly.

  • A service fee is applied for coordination and management.

  • The exact fee structure is shared after understanding the scope of work.

This ensures transparency and clarity before any task is taken forward.

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What We Are Not

OCI Concierge does not:

  • Provide legal advice or legal representation

  • Act as a medical service provider

  • Replace licensed professionals, contractors, or consultants

  • Own or operate the third-party services being coordinated

Our role is strictly limited to coordination, facilitation, follow-ups, and process management.

Why Choose Membership

Why OCI Concierge Exists

For many people living outside India, even simple tasks in India can require:

  • Multiple phone calls

  • Visits to offices or service providers

  • Follow-ups and physical presence

  • Local coordination and supervision

OCI Concierge was created to provide a structured way to manage these tasks remotely through a single platform and a single point of contact.

Geographic Focus

OCI Concierge primarily supports services across major Indian cities, including:

  • Kolkata

  • Mumbai

  • Delhi / NCR

  • Chennai

  • Bangalore

  • Hyderabad

Support in other locations may be arranged depending on the nature of the request and availability of service providers.

Working with Service Providers

OCI Concierge maintains a network of third-party service providers across different categories. These may include:

  • Administrative service providers

  • Logistics and shipping companies

  • Property service providers

  • Care coordination services

  • Travel and transport operators

  • Event and wedding-related vendors

All services are executed by these third-party providers, while OCI Concierge manages the coordination and communication.

Who We Serve

OCI Concierge is designed for:

  • Non-Resident Indians (NRIs)

  • Overseas Citizens of India (OCI)

  • Families living abroad with parents or property in India

  • Individuals who need regular or occasional support in India

Our Approach

Our approach is based on:

  • Clear communication

  • Defined processes

  • Practical coordination

  • Realistic timelines

  • Transparent costing

Each request is handled as a coordination project, with attention to process and follow-up rather than promises or assumptions.

Membership & Engagement

Members can request services:

  • On a one-time basis

  • Occasionally, as needed

  • Or repeatedly, across different categories

There is no requirement to use services continuously.

Data Privacy & Confidentiality

All client information shared with OCI Concierge is used only for the purpose of service coordination and is handled with appropriate confidentiality.

Looking Ahead

OCI Concierge aims to continue expanding its service categories, city coverage, and service provider network, while maintaining a structured and process-driven approach to coordination and support.

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